To enjoy your trip to Osaka safely
■ Consultation desk for foreign tourists
・The Osaka Tourism Bureau has set up the following counters for foreign tourists.
Osaka Call Center
・The Japan National Tourism Organization (JNTO) has set up a 24-hour multilingual call center called the Japan Visitor Hotline to respond to emergencies (accidents, illness, etc.), disasters, and general tourist information. Tel: 050-3816-2787
■ Providing information through websites, etc.
Other information on hospitals offering multilingual support
・Osaka Prefecture website "Osaka Medical Net"
https://www.mfis.pref.osaka.jp/omfo/
・Receive disaster prevention information in Osaka Prefecture
https://www.pref.osaka.lg.jp.e.agb.hp.transer.com/o020090/shobobosai/odp-app/index.html
・Japan National Tourism Organization
https://www.jnto.go.jp/emergency/jpn/mi_guide.html
■ Consultation desk for foreigners living in Osaka
If you are a foreigner living in Osaka, please contact us here.
Osaka Prefecture Foundation for International Exchange (OFIX)
Phone number: 06-6941-2297
Reception hours: Monday and Friday 9:00 to 20:00 (excluding public holidays), Tuesday, Wednesday and Thursday 9:00 to 17:30 (excluding public holidays), 2nd and 4th Sunday 13:00 to 17:00 Languages supported: English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Filipino, Thai, Indonesian, Nepali, Japanese
Osaka International House (i-house)
Phone number: 06-6773-6533
Reception hours: 9:00 to 19:00 (Monday to Friday), 9:00 to 17:30 (Saturday, Sunday, and public holidays)
Supported languages: English, Chinese, Korean, Vietnamese, Filipino, Japanese